Manufacturer’s Warranty
Here we provide a list of the manufacturer’s guarantee granted by us. You can find the comprehensive manufacturer’s warranty conditions also in the instructions manuals.
Originale Line
Verde
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper
Volto N
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Patto
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Puro S
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Attivo
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper
Primo/Primo S
- 2 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper
Pure Line
Patto Pro
- 15 years on the motor base by household use
or 5 years on the motor base by commercial use - 2 years on the mixing jar
- 2 years on the tamper (except battery)
Tune
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Commercial Line
Gusto α (Alpha)
- 5 years on the motor base by household use
or 2 years on the motor base by commercial use - 2 years on the mixing jar
- 2 years on the tamper (except battery)
Gusto/ Gusto S
- 25 years on the motor base by household use
or 5 years on the motor base by commercial use - 2 years on the mixing jar
- 2 years on the tamper (except battery)
Gusto Pro
- 25 years on the motor base by household use
or 5 years on the motor base by commercial use - 2 years on the mixing jar
- 2 years on the tamper
Former Models
Diver
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Forte
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Originale
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper
Panda
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Primo +
- 2 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper
Volto
- 5 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Piano
- 2 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Forte 2.0
- 2 years on the motor base
- 2 years on the mixing jar
- 2 years on the tamper (except battery)
Blender Jars
- 2 years on the mixing jar
Vakuum
Vakuumpump
- 2 years on the motor base (only suitable for household use)
Juicer
Vitale
- 2 years on the motor base, the grater unit and the double filter system
- 2 years on the pomace and the juice jar
Steamer
Rapido
- 2 years on the housing, the cooking tray, the floor inserts and the water tank
Service
Services and spare parts
- We grant the following warranty on our service performance, as well as on exchanged spare parts for which a charge is made, provided that they are used as intended
1 year warranty
Further Information
The warranty conditions can be found in the respective instruction manual of your model/device. In case of a warranty case, please contact our customer service:
bianco di puro GmbH & Co. KG Telephone +49 221 50 80 80-20 Fax +49 221 50 80 80-10 Maarweg 255 50825 Cologne Germany kundenservice@biancodipuro.com https://biancodipuro.com/en/
To claim the guarantee, the defect must be asserted and presented together with the proof of purchase within the warranty period. The warranty period begins on the day of the purchase or with the handover of the device.
